Studio Matrx Monthly · Volume 1 · Issue 4 · September 2026
Amogh N P
 In loving memory of Amogh N P — Architect · Designer · Visionary 
Evacuation & RefugeLesson 8.1
Universal & Accessible Design/Module 8 · Safety & the Public Realm

Lesson 8.1 · Safety & the Public Realm

Evacuation & Refuge

You have to be able to get OUT, not just in. Accessible egress, refuge areas, evacuation lifts and personal plans - the half of access that a fire, a power cut or a flood tests, and the half we most often leave undesigned

13 min Interactive lessonFree · open lessonByAmogh N P· Architect & interior designer
The hook

We design hard to let people in. Then, too often, we forget to let them out.

Picture the same wheelchair user we welcomed through the level entrance in Module 2 - only now the fire alarm is sounding, the lift has shut down as lifts are meant to in a fire, and the only marked escape route is a staircase. The building spent real money making arrival dignified and then, at the one moment that decides whether a person lives, offered them a flight of stairs and no plan. This is one of the most common and most serious failures in the built environment, and it is invisible on a good day. Access is a two-way idea: getting in is only half of it.

Egress - the route out - deserves the same care as the route in, from the first sketch, because it cannot be bolted on later without tearing a building apart. This lesson reframes escape as a design problem you own: the accessible escape route, the protected refuge where a person can wait in safety and, crucially, communicate; evacuation lifts and evacuation chairs for getting down; and the personal plans that make the physical design actually work on the day. The spine holds here too - the barrier is a design decision - but the stakes are the highest in the course.

Refuge = protected space + clear room for a chair + an intercom that someone answers.

Getting out is the other half of getting in

We spend most of a career on arrival - the level threshold, the ramp, the wide door, the lift up. We spend far too little on the reverse journey under stress. Yet an accessible building that a disabled person cannot leave safely in an emergency is only half-designed, and the missing half is the half that can kill. Egress is the mirror image of access, and it must be designed with the same seriousness and at the same early stage.

The difficulty is an asymmetry built into how buildings behave in a fire. On an ordinary day, a wheelchair user rides the passenger lift to the fourth floor; the moment the alarm sounds, that lift returns to the ground and parks, because an ordinary lift shaft can act as a chimney and its power cannot be trusted. The able-bodied crowd streams down the protected stair. The wheelchair user, the person with a heart condition who cannot manage four flights, the blind person navigating smoke and a panicking crowd - each meets a route that assumed a fit, sighted, unaided body moving fast on foot. The route in was universal; the route out quietly was not.

The response is not to treat these occupants as a problem to be carried, but to design a genuine accessible means of escape: a continuous protected route that a disabled person can use, or wait safely within, until help arrives or the situation is managed. That means thinking about escape as a system with several honest options - horizontal escape to another fire compartment on the same level, a place of relative safety to wait, assisted descent, and in some buildings an evacuation lift - rather than pretending everyone can simply walk down. Horizontal escape is often the unsung hero here: moving through a fire-resisting wall into an adjoining compartment on the same floor buys time and dignity without a single stair, and in large single-storey and healthcare buildings it may be the primary strategy. As with all the numbers in this course, the principle is universal and the binding specifics are not: escape distances, compartment sizes and the acceptability of any given strategy are set by your fire code and your fire engineer, and by an access consultant working alongside them. Design the intent early - every occupant has a safe way out or a safe place to wait - and let the specialists size it.

ACCESS IS A ROUND TRIPTHE ROUTE IN (good day)level entrancewide doorpassenger lift upuniversal - we design this wellTHE ROUTE OUT (alarm sounds)passenger lift SHUT DOWNhorizontal escape to next compartmentrefuge to wait + communicateevac chair or evacuation lift downoften left undesigned - fix thatIf the plan gets them in but not out, it is only half a design.
Zoom
Access is a round trip. The route in (level entrance, lift up) is mirrored by a route out - but in a fire the passenger lift is gone, so escape needs its own honest options: horizontal escape to another compartment, a refuge to wait in, and assisted descent or an evacuation lift. Design both directions from the first sketch.

Access is a round trip. If the plan gets them in but not out, it is not finished.

Refuge areas - a safe place to wait, and to communicate

For multi-storey buildings, the workhorse of accessible escape is the refuge - a protected space, usually on a stair landing within a fire-resisting enclosure, where a person who cannot use the stairs unaided can wait in relative safety for assisted evacuation. A refuge is not a place to abandon someone; it is a designed pause in the escape sequence, protected from fire and smoke for a defined period, from which the person is helped down or, if the situation resolves, walks the rest.

Three things make a refuge work, and all three are design decisions. First, space that does not block others: a refuge must hold a wheelchair user (a common figure is a clear space of roughly 900 by 1400 mm, verify against your local standard) positioned so that it does not obstruct the flow of people still using the stair. A refuge that narrows the escape stair for everyone else is a failure twice over. Second, protection: the enclosure must resist fire and smoke long enough for the evacuation strategy to play out, which ties the refuge into the building's compartmentation. Third - and most neglected - communication. A person waiting in a refuge must be able to tell someone they are there and hear that help is coming; a two-way emergency voice communication system (often called an EVC) turns a frightening, silent wait into a managed one. Signage, contrast and lighting matter too: the refuge must be findable in poor visibility and clearly marked as a refuge, not mistaken for a store.

> A refuge without communication is just a nicer place to be forgotten. The intercom is not an accessory - it is the point.

Refuges are widely required by fire and accessibility codes for buildings above a certain height or occupancy, but the exact triggers, dimensions, fire-resistance periods and communication requirements vary by jurisdiction and change over time. Provide the intent generously and early - protected waiting space at each upper level, sized not to obstruct, wired to communicate - and confirm the binding figures with your fire engineer and access consultant. Locate refuges where people naturally go under stress: at the protected stair, on the accessible route, signed the way the exit is signed.

REFUGE AT A PROTECTED STAIR (plan)FIRE-RESISTING ENCLOSUREescape stair (down)flow of peopleREFUGEwheelchairclear space~900 x 1400CC = two-way comms (EVC)1 - clear space, off the flow2 - fire + smoke protection3 - two-way communicationSign it likean exit.Figures are typical guidance - confirm size, fire rating and triggers in your local fire code.
Zoom
A refuge at a protected stair landing. Three things make it work: clear space for a wheelchair (a common figure is about 900 x 1400 mm) placed so it does not block people still using the stair; fire and smoke protection for a defined period; and a two-way communication point so the wait is managed, not isolating. Sizes and triggers vary - verify with your fire code.

Evacuation lifts, evacuation chairs and assisted descent

A refuge answers where do I wait; it does not answer how do I get down. There are three broad answers, and good buildings often combine them.

The first is the evacuation lift. This is not an ordinary passenger lift and not the same thing as a firefighters' lift, though the categories overlap in some codes. An evacuation lift is a lift specifically designed and managed to keep working during an evacuation: it sits within a protected shaft and lobby, has a secure or backup power supply, and is operated under a defined procedure rather than left to ordinary call buttons. Where the building type and height justify it, an evacuation lift is by far the most dignified and reliable way to get non-ambulant people down, and it should be considered from the first section, because the protected shaft, lobby and power route are architecture, not fit-out. Whether one is required or merely wise is a fire-engineering judgement for your jurisdiction.

The second is assisted descent by evacuation chair - a specialised chair, usually stored in or near the refuge, that trained staff use to take a person down a stair under control. Evacuation chairs are relatively cheap and can be retrofitted, which makes them the fallback in existing buildings, but they depend entirely on trained, available people, and they are not suitable for every person or every impairment. Storing a chair and never training anyone to use it is theatre, not safety.

The third is horizontal escape and defend-in-place, mentioned earlier: moving to an adjoining compartment or, in hospitals and some care settings, a strategy of staying put in a well-compartmented, sprinklered building while the fire is contained. This shifts the emphasis from moving vulnerable people to making the building itself hold the line - a legitimate and sometimes safer approach, decided by the fire strategy for that building type.

No single answer fits every building. The design task is to choose a coherent strategy early, provide the space and services it needs, and never leave a floor with no honest route down for someone who cannot take the stairs.

Chair in the cupboard + nobody trained = a prop. The plan is part of the equipment.

PEEPs and management - the plan is part of the design

Here is the uncomfortable truth that separates real accessible egress from a box-ticked drawing: the physical design only works if it is matched by a plan and by people. A refuge with an intercom that no one answers, an evacuation lift no one is trained to operate, a chair no one can lift - each is a design that failed at the last metre because the human system around it was never built.

The tool that joins design to reality is the Personal Emergency Evacuation Plan (PEEP) - an individual, agreed procedure for how a specific disabled person will leave a specific building, developed with that person, not for them. A PEEP names the route, the refuge, who assists, how communication happens, and what equipment is used. For buildings where the occupants are not known in advance - a shopping centre, a station, a museum - a General Emergency Evacuation Plan (GEEP) sets out how staff will assist any disabled visitor who needs it. Both belong in the fire strategy and both need the physical design to support them: you cannot write a workable PEEP for a floor that has no refuge.

For you as a designer, three habits make the difference. Design the strategy and the management together, ideally with the fire engineer and access consultant in the room from concept - the refuge, the lift, the compartment lines and the plan are one system. Make the escape route as legible and forgiving as the entrance route: contrast on the escape stair, tactile and visual information, lighting that survives a power cut, signage that reads in smoke and stress. And never sign off egress you would not trust for yourself or someone you love - walk the reverse journey as a wheelchair user, a blind person, an older person with a bad hip, exactly as you learned to walk the entrance in Lesson 0.1's workshop. Getting out is not the fire officer's problem you inherit at the end; it is a first-sketch design intention, and it is squarely yours.

Standards & terms you'll meet in this lesson

Refuge area (approx. 900 x 1400 mm wheelchair space)

Protected place of relative safety to wait for assisted escape

A common wheelchair clear space, positioned not to obstruct the stair. Verify the required size, fire rating and triggers in your local fire code.

Two-way communication (EVC)

Emergency voice link between refuge and a managed point

Turns waiting into a managed evacuation. Widely required for refuges - confirm the specification with your fire engineer.

Evacuation lift

Lift designed and managed to work during an evacuation

Distinct from an ordinary passenger lift; needs protected shaft, lobby and secure power. Requirement is a fire-engineering judgement per jurisdiction.

PEEP / GEEP

Personal and general emergency evacuation plans

The management half that makes the physical design work. RPwD Harmonised Guidelines, NBC (India), ISO 21542 and Approved Document B (UK) all treat accessible escape as an obligation - defer binding specifics to current law.

Hands-on workshop

Workshop — walk the escape backwards

You have practised walking a building's entrance journey. Now walk the reverse - the escape - as three different people, in a multi-storey building you know: a college block, an office, a mall.

A multi-storey building you may walk freely, a notebook, a phone camera. Do not enter locked fire routes or disturb equipment - observe and note.

Given & goal
Goal: see whether the building lets everyone OUT, not just in
Inputs: one multi-storey building you can access + a notebook + phone camera
Time: ~40 minutes
  1. 1Start on an upper floor. Find the marked escape routes and note honestly: is the only way down a staircase? Is there a lift, and does its signage tell you (correctly) not to use it in a fire?
  2. 2Look for a refuge at the protected stair. Does one exist? Is there clear space for a wheelchair that does not block the stair? Is there a two-way intercom, and does the refuge sign read clearly?
  3. 3Trace the reverse journey as a wheelchair user, then as a blind person in imagined smoke, then as an older person with a bad hip. Where does each stop? What is the plan for them at that point?
  4. 4Ask (or find posted): is there an evacuation chair, and is anyone trained to use it? Is there a PEEP or GEEP procedure for disabled occupants and visitors?
  5. 5Pick the single worst gap and sketch how you would design it out - a refuge added at the stair, an intercom, a protected route to horizontal escape, an evacuation lift in a new build.

You’ll walk away with
A one-page escape audit: for a real building, whether each type of occupant has an honest way out or a safe place to wait, the gaps you found, and the design or management fix for the worst one.

The worked example

Three altitudes on the same idea

Read the band that fits you — or all three.

For the architectAccessible buildings, routes & compliance

Escape is massing and section, not fit-out - own it from concept. Protected stairs and lobbies, compartment lines, refuge locations at each upper level, and the shaft, lobby and power route for any evacuation lift are all early architectural moves that are ruinous to add late. Bring the fire engineer and access consultant in at concept, design a coherent strategy (horizontal escape, refuge, assisted descent, evacuation lift), and make sure every floor has an honest route down or a safe place to wait for every occupant.

For the interior designerAccess in rooms, fittings & finishes

The last metre of escape lives in your finishes and fittings. A refuge must be findable and usable: contrasting signage, escape-stair nosings that read in low light, an intercom mounted within reach, emergency lighting that is not defeated by a dark scheme, and clear space kept clear rather than filled with a planter or a bench. Do not let a beautiful interior bury the refuge sign, block the clear waiting space, or make the escape stair a low-contrast trap. Specify the escape route to be as legible as the entrance.

For the studentInclusive design as a default instinct

Train yourself to walk every project backwards, under stress. For each plan you draw, ask: if the alarm sounds now, how does a wheelchair user on the top floor get out, or somewhere safe? Where do they wait, how do they call for help, who comes? Students who design egress as deliberately as arrival produce buildings that are genuinely safe for everyone, and they arrive in practice already thinking like a fire and access team - not bolting escape on at the end when it is too late to do it well.

Misconception check

The fire brigade will carry disabled people out, so evacuation is an operational matter for the fire service, not a design problem for me.

This is dangerous on two counts. Firefighters arrive minutes into an emergency and their first priority is fighting the fire and rescuing people in immediate danger; a building must let occupants reach safety, or a protected place to wait, before and without relying on rescue. And carrying a person down a smoke-filled stair is a last resort, not a plan. Safe egress is designed in - protected routes, refuges, evacuation lifts, communication - and matched by a management plan (PEEPs). The fire service is the backstop, never the strategy. Getting people out is a first-sketch design responsibility, decided with your fire engineer and access consultant, not an operational problem you can hand off.
Try it

Do it yourself

Reason it through - no tools needed.

  1. 1Why can a disabled person not simply be told to use the passenger lift in a fire?
  2. 2What three things must a refuge provide to actually work?
  3. 3How does an evacuation lift differ from an ordinary passenger lift?
  4. 4What is a PEEP, and why does the physical design fail without one?
  5. 5Give one escape strategy that does not require going down a stair at all.
Take this with you

The one line to carry out

Access is a round trip: a building that lets a disabled person in but not safely out is only half designed. Provide a real accessible means of escape - protected routes, refuges that can communicate, assisted descent or an evacuation lift - and match it with a plan and trained people.
Take it further
References & further reading

Peer-reviewed journals & authoritative standards

  1. 01Emergency evacuationWikipedia, 2026.
  2. 02Fire safetyWikipedia, 2026.
  3. 03Rights of Persons with Disabilities Act, 2016Wikipedia, 2026.
  4. 04AccessibilityWikipedia, 2026.
Related lessons
Recap
Getting out is the other half of access, and it fails silently on a good day. Ordinary lifts shut down in a fire, so escape must offer honest options: horizontal escape to another compartment, a protected refuge to wait in, assisted descent by evacuation chair, or a purpose-designed evacuation lift. A refuge only works if it has clear space that does not block the stair, fire protection, and two-way communication. And the physical design only works when matched by a management plan - PEEPs for known occupants, a GEEP for visitors - and trained people. Design escape as early and as seriously as arrival.
Carry forward →

Refuges and evacuation lifts are the physical answer; but fire safety for disabled people is a harder, wider problem that design and management must solve together - the subject of the next lesson.

A

The author

Amogh N P

Architect, interior designer, and creative polymath. Studio Matrx began in his notebooks — his vision of design made honest, useful, and open to everyone. Its Academy is written and taught in his memory, and free, forever.

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